Terms and Conditions

Indian Grocery Store will at times run special promotions or competitions. Below are the boring bits for those promotions and competitions.  

Free Delivery on orders over £30 

These terms and conditions are the terms ("Terms") that apply to this Free Delivery on orders over £30 promotion ("Promotion") By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.

This Promotion is organised by Retail IQ Limited trading as Indian Grocery Store, a company registered in the United Kingdom under company number 12592061.

These Terms are in addition to the terms of service and policies set out on the Indian Grocery Store Website which continue to apply. In the event of a conflict between these Rules and the website Terms of Service, these Rules shall take priority to the extent necessary to resolve the conflict.

In the event of any dispute regarding the Terms or the conduct of this Promotion, the decisions of Indian Grocery Store shall be final and no correspondence or discussion shall be entered into.

Your attention is drawn in particular to the limitations of liability contained in these Terms.

Qualifying for free delivery 

The free delivery promotion is available on orders over the value of £30 in a single transaction placed on the Indian Grocery Store website between 11:00 GMT on 13th of October 2020 and 23:59 GMT on 31st of December 2020 ("Promotional Period").

The Promotion is available on orders placed for full and reduced priced products available from the Indian Grocery Store Website. 

This Promotion is available for delivery to all addresses within the UK Mainland, Channel Islands, Northern Ireland, Scottish Highlands and Scottish Islands excluding P.O. Boxes and BFPO (British Forces Post Office) addresses. 

In order to qualify for the promotion, customers must spend a minimum of £30 in a single transaction no promotional code is needed.

We will apply a 'Fair use' policy, which includes, but is not limited to, enforcing a maximum number of certain products per order. This may by enforced at checkout, or prior to your order being dispatched. We will attempt to contact you to advise you when this occurs.

Delivery options and costs cannot be changed once an order has been placed. However, your legal rights, including your cancellation rights as set out in Indian Grocery Store’s Cancellation Policy, are unaffected.

When you participate in this promotion, Indian Grocery Store is agreeing, subject to these Rules, to waive our delivery charge. If you participate in this promotion, but subsequently return your order (or any part of it) for a refund, no refund will be due to you in respect of the waived delivery charge. Please see the applicable Returns Policy for more information on exchanges and returns and the exchange/returns process.

This Promotion is not valid in conjunction with any other offer, promotion or voucher unless stated.

Indian Grocery Store reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside Indian Grocery Store’s reasonable control.

Indian Grocery Store reserves the right not to apply the promotion to your order if there are reasonable grounds to believe that you are not eligible for any reason.

Any attempt to deliberately undermine the legitimate operation of this promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, Indian Grocery Store reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

Governing Law and Liability

Subject to term below, Indian Grocery Store accepts no responsibility for any damage, loss, injury or disappointment suffered by any as a result of participation or attempted participation in this Promotion.

Nothing in these Terms shall exclude Indian Grocery Store’s liability for death or personal injury as a result of its negligence, or for fraud, or for any other liability which may not be lawfully limited or excluded. Further, nothing in these Terms shall affect your legal rights including in relation to any Indian Grocery Store products.

By taking part in this Promotion, participants agree that Indian Grocery Store shall not bear any liability for any damage in any way attributable to this Promotion, subject to the term above.

The Promotion and any website on which these Terms are posted are only intended to be accessed from the United Kingdom. Indian Grocery Store does not make any representation that materials relating to this Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited. If you view these Terms from outside the United Kingdom, you are responsible for compliance with all local laws.

This Promotion and these Terms will be governed by English Law and any disputes will be subject to the jurisdiction of the Courts of England and Wales. However, residents of Scotland may bring legal proceedings in either the Scottish Courts or the Courts of England and Wales. Residents of Northern Ireland may bring legal proceedings in either the Courts of Northern Ireland or the Courts of England and Wales.